Frequently Asked Questions
Everything you need to know about shopping with Light House Co.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. Please contact our customer support team within 1 hour of placement if you need to make any changes.
How do I track my package?
Once your order ships, you will receive an email with a direct link to the carrier's tracking page. You can also track your order status by logging into your account on our website.